This Cookie Policy explains how Zyphora Hub Ltd uses cookies and similar tracking technologies on zyphorahub.com. It should be read alongside our Privacy Policy. We comply with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
What are cookies?
Cookies are small text files that websites place on your device when you visit them. They help websites work correctly, remember your preferences, and gather information about how the site is used.
Some cookies are strictly necessary for the site to function. Others are optional and require your consent before we set them.
Types of cookies we use
— always active
These cookies are strictly necessary for the website to function. They cannot be disabled. They include cookies that maintain your shopping cart, enable secure checkout, and keep you logged in to your account.
— remembering your preferences
These cookies allow the website to remember choices you make (such as your preferred currency or whether you dismissed the announcement bar) and provide enhanced, more personalised features. They require your consent.
— understanding usage
These cookies collect anonymised information about how visitors use our website — which pages are most visited, how long people spend on pages, and where errors occur. This helps us improve the site. They require your consent.
— personalised advertising
These cookies track your browsing activity to show you relevant adverts on other websites. We only set these with your explicit consent. You can withdraw consent at any time.
Cookie list
| Cookie name | Type | Provider | Purpose | Duration |
|---|---|---|---|---|
woocommerce_cart_hash |
Zyphora Hub | Stores a hash of the cart contents so WooCommerce can detect when the cart changes | Session | |
woocommerce_items_in_cart |
Zyphora Hub | Tracks whether items are in the shopping cart | Session | |
wp_woocommerce_session_* |
Zyphora Hub | Maintains your shopping session and cart data | 2 days | |
wordpress_logged_in_* |
Zyphora Hub | Keeps you logged in to your account | Session / 14 days | |
wordpress_sec_* |
Zyphora Hub | WordPress security cookie | Session | |
zh_announcement_dismissed |
Zyphora Hub | Remembers if you dismissed the announcement bar | 7 days | |
_ga |
Google Analytics | Distinguishes unique users — used to generate statistical reports on site usage | 2 years | |
_ga_* |
Google Analytics | Persists session state for Google Analytics 4 | 2 years | |
__stripe_mid |
Stripe | Fraud prevention and secure payment processing | 1 year | |
__stripe_sid |
Stripe | Maintains Stripe session for secure checkout | 30 minutes |
Third-party cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies. You can learn more about each provider's cookie practices by visiting their own privacy and cookie policies:
- Google Analytics — Google Cookie Policy
- Stripe — Stripe Privacy Policy
- PayPal — PayPal Cookie Policy
- Klarna — Klarna Privacy Policy
How to manage or delete cookies
Using our cookie consent tool
When you first visit our website, a cookie consent banner will appear allowing you to accept or decline optional cookies by category. You can update your preferences at any time by clicking the "Cookie Settings" link in our website footer.
Through your browser
You can also control cookies through your browser settings. Most browsers allow you to:
- See what cookies have been set
- Delete cookies individually or all at once
- Block third-party cookies
- Block cookies from specific sites
Browser guides for managing cookies:
Please note that disabling essential cookies may affect the functionality of the website, including your ability to add items to your cart or complete checkout.
Opt out of Google Analytics
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
Questions?
If you have any questions about our use of cookies, please contact us:
Zyphora Hub Ltd
Email: Info@zyphorahub.com
For complaints about our use of cookies, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.